Job Descriptions

FUNCTION OF THE JOB:

Coordinates the operation of the testing center at Sauk Valley Community College.

DUTIES AND RESPONSIBILITIES

1. Develop procedures for the operation of the testing center and oversee daily operation of the testing center.
2. Hire, supervise, evaluate, and schedule testing center specialists and student workers for the testing center.
3. Assist with the general training and necessary certification for testing center specialists. Provide staff and student workers with appropriate professional development and training.
4. Troubleshoot technical software issues that may occur during test delivery.
5. Coordinate with faculty and testing center staff from other colleges to provide testing services for students.
6. Assist with the coordination, administration, and payment of testing services, including, but not limited to Pearson products and other tests as needed to meet College and community needs.
7. Administer all tests including managing and administering SVCC placement tests including remote testing when approved and necessary.
8. Maintain and ensure the security of all testing materials in accordance with the College and outside agencies policies and procedures.
9. Evaluate and update the testing center environment and equipment to meet testing requirements.
10. Publicize, schedule, and conduct testing sessions in accordance with test center hours set by SVCC.
11. Administer and verify the eligibility of testing candidates.
12. Communicate test procedures and rules to students.
13. Monitor candidates and resolve conflicts during testing to ensure a secure and quiet testing environment.
14. Report any problems occurring during testing to the appropriate authorities.
15. Prepare paperwork and documentation for testing programs.
16. Assist in evaluating placement cut-off scores, updating testing software to reflect changes, and updating Course Placement Guide.
17. Attend at least one annual training session per year.
18. Maintain current certifications with outside agencies.
19. Establish annual goals for the testing center, evaluate operations, and prepare annual reports.
20. Serve on institutional committees related to the welfare of students, as requested by the supervisor.
21. Develop an annual budget in coordination with the supervisor and procure supplies and equipment.
22. Review and update information on the Testing Center’s website.
23. Assume all other reasonable and professional duties and responsibilities as assigned by the supervisor.

ESSENTIAL FUNCTIONS:

1. Must understand and support the mission of the community college.
2. Must have strong communication (oral and written) and interpersonal skills.
3. Must be able to provide and understand verbal/visual orders from supervisor and to subordinates.
4. Must be able to work effectively in a team environment.
5. Must be able to work with Microsoft Office products and troubleshoot software.
6. Must be able to communicate effectively by email and phone on a daily basis.
7. Must be able to work evenings as required.

PERSONAL INTERACTION:

Frequent contact is made with College personnel, faculty, students, and the general public in the routine performance of duties and in providing routine departmental services and duties.

SUPERVISION EXERCISED:

Functional and administrative supervision over the testing specialists and work-study students.

REQUIREMENTS:

Bachelor’s degree and two years of related experience required preferably in teaching, training, counseling, or testing. Must have strong interpersonal skills and detail orientation skills.

Revised:

3/14/2022