Job Descriptions

FUNCTION OF THE JOB:

Coordinates a comprehensive program of student financial aid and veteran’s services.

DUTIES AND RESPONSIBILITIES

1. Manage day-to-day operations of the financial assistance office.
2. Plan, assign, and monitor accuracy of work for office staff.
3. Prepare and disseminate information on financial aid programs for interested students, community, faculty, and staff.
4. Provide guidance and counsel students who seek financial assistance for post-SVCC education.
5. Administer a program of awarding financial aid awards and disbursements to students.
6. Maintain comprehensive student financial aid records according to rules, regulatory legislation, and institutional requirements including notification to the business office of award recipients and amounts.
7. Support and actively participate in the production and maintenance of student management software (BANNER Financial Aid Module) and student employment systems.
8. Keep informed of revisions and legislative developments in state and national student aid programs.
9. Develop and prepare proposals for student aid programs.
10. Prepare fiscal reports on federal and state financial aid programs.
11. Supervise and coordinate the College work-study and scholarship programs.
12. Oversee the activities of veteran’s services.
13. Develop in cooperation with the supervisor, the annual goals and objectives.
14. Prepare and submit to the supervisor requested information for annual, state, and federal audits.
15. Initiate, develop and devise systems and procedures for improving workflow.
16. Ensure that necessary upgrades to federal, state and institutional software are installed in a proper and timely manner.
17. Administer, coordinate, and maintain records for the Sauk Scholar’s Award programs.
18. Develop the academic year budget; setting award dates and award maximums for certain programs.
19. Develop comprehensive technical training materials for office use.
20. Be familiar with FERPA/GLB and maintain confidentiality of all student records and files.
21. Serve as a member of the administrative team, including service on the administrative council and cooperate with all members of administration in addressing issues that related to both student support services and the overall mission of the College.
22. Serve as Administrator on Duty on a rotating basis (3% tort).
23. Prepare and submit to the supervisor all reports required or requested by the College including operational plans.
24. Assume all other reasonable professional duties and responsibilities as assigned by the supervisor.

ESSENTIAL FUNCTIONS:

1. Must understand and support the mission of the community college.
2. Must have strong communication (written and oral), interpersonal, and analytical skills.
3. Must be able to work effectively in a team environment.
4. Must be able to communicate effectively by phone and email on a daily basis.
5. Must be able to work with Microsoft Office products.
6. Must be able to work some evenings and weekends.

PERSONAL INTERACTION:

Frequent contact is made with all levels of College personnel, students, and outside organizations in relation to routine departmental services and duties and in providing appropriate assistance and information as requested.

SUPERVISION EXERCISED:

Administrative and functional supervision is exercised over designated support personnel and work-study students.

REQUIREMENTS:

Bachelor’s degree in finance, accounting, or related field is required; master’s degree is preferred. A minimum of two years of financial aid experience including administering institutional grants/scholarships or equivalent combination of education and experience required. Knowledge of financial aid programs and regulation required. Supervisory experience in an educational setting and experience with Banner preferred.

Revised:

2/19/2021