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Who to Contact in ITS

Help Desk

The most convenient way to contact ITS is to contact our help desk at extension 229 or by emailing help@svcc.edu. Your request will be routed to the correct person.

You may also look at the list below to find some key systems that each member of ITS can assist you with.

Judy Astalos Information and Mail Center Specialist
  • Switchboard
  • Mail/bulk mailings
  • Room scheduling
Arlind Bajrami Enterprise Application Support & Integration Specialist
  • Banner questions
Marc Book  Web Developer
  • Website questions & changes
  • Impact
Tony Boone Technical Support Specialist - Programmer
  • Database & state reporting
  • Calendar events, course schedules, president's/dean's lists
  • Wait lists
  • Deceased alumni
Geoff Bork Enterprise Database and Server Administrator
  • Argos reports
  • Banner
  • Electronic Faxing
Kathy Dirks Dean of Information Technology Services
  • Project initiatives
  • ILCCO support
Dave Habben Director of Infrastructure
  • Network / data security
  • WiFi coverage
  • Single Sign-on
Art VanZuiden Director of Software and User Services
  • Classroom technology support
  • Canvas support
  • Banner questions
Devon Plachno Software Application Support Specialist
  • FileBound
  • Campus display/wayfinding monitors
  • Toner replacement
  • Canvas support
  • Equipment reservations